All our orders are processed, picked, packed and shipped by Sprint eLogistics, one of the UK's largest mail order fulfilment companies out of their Peterborough Distribution Centre. Orders placed before 10am Monday through Friday are shipped the same day. Orders placed after 10am are shipped the next working day.
Postage and packing in the UK is free. We do not ship outside the UK
Depending on the size and weight of your order it will be shipped via Royal Mail or Hermes both usually deliver within 5 working days
Expedited delivery is via a courier service and within 2 working days.
If you have not received your order within 8 days of making your payment please email us directly at firstname.lastname@example.org We will acknowledge receipt of your email and instigate a track and trace with the delivery service provider. In the event that the item has been lost in transit we will send you a replacement within 2 working days.