All our orders are processed, picked, packed and shipped by Transworld eLogistics, one of the UK's largest mail order fulfillment companies out of their Peterborough Distribution Centre within 2 working days of receiving your payment.

Postage and packing in the UK is free. We do not ship outside the UK
Depending on the size and weight of your order it will be shipped via Royal Mail who usually deliver within 7 working days
Expedited delivery is via a courier service and within 4 working days.

If you have not received your order within 14 days of making your payment please email us directly at  We will acknowledge receipt of your email and instigate a track and trace with the delivery service provider. In the event that the item has been lost in transit we will send you a replacement within 2 working days.